GRIDINSOFT HELP CENTER

A detection appeared — should I Remove or Quarantine?

Short answer: Prefer Remove; use Quarantine if unsure.

How to decide

  • Remove when the item is clearly malicious or unwanted (adware, trojan, SMS fraud, etc.).

  • Quarantine if you are not sure what the file is, or it belongs to an app you still use.

After you choose

  • Remove: The item is deleted. If it returns, update definitions and run Deep scan.

  • Quarantine: The item is isolated and can’t run. Review later via Quarantine.

Special cases

  • Preinstalled or device-admin apps: Android may block removal. Go to App info → Disable or Remove admin first.

  • System locations: Some files are read-only; the app will recommend quarantine or manual steps.

Good practice

  • Keep Quarantine cleanup at 2–4 weeks.

  • Avoid Ignore unless you know the exact file and trust its source.

Helpful?

Glossary (A-Z)

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