GRIDINSOFT HELP CENTER

How To Activate your subscription in Trojan Killer

You need a license key to start the activation process. If you don’t have one yet, you can purchase it inside the app or on our website.

Before you start

  • Internet is required for activation and license checks.

  • Use the latest version of Trojan Killer.

  • If you’re using the Portable Edition, plug in the USB drive you plan to use.


1. Open the activation panel

  • Launch Trojan Killer.

  • Click the Unregistered badge in the top-right corner.

    Trojan Killer main window with cursor clicking the Unregistered badge in the top-right to open the activation panel

2. Buy a license (if you don’t have a key yet)

  • Click Get a license in the center of the window.

    Trojan Killer activation window with cursor clicking Get a license

  • In the next screen, choose your plan and click Add to cart.

    Trojan Killer plans screen with cursor clicking Add to cart

  • Complete the purchase. We’ll email your license key to your order email.

  • You can also find your key anytime in the Member Area (Customer Portal).

    Member Area sign-in page with Email, Password, and Password Recovery

Note: If you’ve never signed in to the Member Area or forgot your password, use Password recovery to set a new one.



3. Enter your license key

  • In the same window, click the here link above the button.
    Trojan Killer plans screen with cursor clicking the 'here' link to enter a license key

  • Paste your license key exactly as it appears in the email.

  • Click Activate Now and wait for the success message.

    Trojan Killer activation window with license key field and cursor clicking Activate Now

Idea
Tip: When pasting from email, remove extra spaces. Check look-alike characters (0 vs O, 1 vs I). Keep your keyboard layout set to English.


Portable Edition notes

  • Keep the USB drive connected during activation.

  • Activation data is saved on that USB drive. If you move or re-download the Portable folder, you may need to activate again.



Where to find your key later

  • Email: Search your inbox for the order confirmation.

  • Member Area: Sign in with your order email to view keys and details.



Quick fixes

  • Invalid key: Paste again without spaces; check 0/O and 1/I.

  • Can’t connect: Make sure you’re online; temporarily allow Trojan Killer through your firewall or proxy, then retry.

  • Clock out of sync: Windows → Settings → Time & language → Date & time → Set time automatically.



Still need help?

Send Support:

  • A short description of the issue

  • A screenshot of the License / Activation screen

  • Your order email and order ID (if available)

We’ll get you activated quickly.

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