GRIDINSOFT HELP CENTER

The Portable Edition asks me to activate again.

Trojan Killer Portable may request activation again when its local data changes, the portable folder is replaced, the USB drive is reformatted, the system clock is wrong, or the license sees the current device as a new activation.

Check the portable copy

  1. Use the same trusted USB drive and the complete original portable folder.
  2. Do not run a single executable copied out of that folder.
  3. Confirm that the drive is writable and that security software has not quarantined part of the package.
  4. Synchronize the Windows date, time, and time zone.

Activate again when appropriate

Connect through a trusted network, open the activation screen, and paste the key from the purchase email or Member Area. Confirm that the license covers the product and that its device limit has not been reached. Do not post or email the full key in an ordinary message.

If activation keeps returning

Stop downloading new copies or moving the folder between drives while troubleshooting. Send Support the purchase email, product, last four key characters, exact error, USB-drive changes, and application log. Support can check whether an old device assignment or damaged portable data needs attention.

Helpful?

Glossary (0-9, A-Z)

Still can’t find an answer?

Send us a ticket and we will get back to you.

Submit a ticket