Support topic

Updates & Scans

How updates work and how to run/schedule different scan types.

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Documentation

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5 published guides in this section.

How to Update Gridinsoft Anti-Malware Keep the Gridinsoft Threat List and application current, run a manual Check now, verify update times and versions, and handle restart prompts safely.
Can I scan external drives or USBs? Scan a USB stick, external hard drive, or selected folder with Custom scan, and configure USB Device Control for newly connected storage.
Can I schedule scans? Create recurring or one-time Gridinsoft scans, choose safe automatic actions, and make sure Windows is awake when the scan should start.
How often should I scan? Choose a practical Gridinsoft scan schedule based on exposure and symptoms instead of running unnecessary full scans every day.
Threat database updates fail. What should I do? Fix a failed Gridinsoft Threat List update by checking connectivity, system time, proxy and firewall rules, permissions, disk space, and logs.