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Welcome to Trojan Killer Portable – the smart PC recovery solution for those, who try to find an anti-virus cleaner for memory sticks and computers.
This kind of software has been developed by our professional team in order to assist you in making your computer and memory sticks function better.

Millions of PCs worldwide are suffering from aggressive virus attacks nowadays. Rogue security applications, spyware, and adware are guilty of causing major PC slowdowns, browser redirect problems, and many other unpleasant modifications.
Fake security popups, warnings, ads, notifications – this is all that accompanies fake AV pests once they make their dwelling in the PC infected with the virus. You can solve and fix all the above-mentioned problems with the help of Trojan Killer Portable. The tool includes additional modules designed to restore your PC back to the condition it had just before the very virus infiltration.
Hence, you are just about to enjoy the benefits of the powerful and portable anti-malware weapon able to destroy and deactivate viruses and to renew your system back. Enjoy the work of Trojan Killer Portable and set your memory sticks and PC free from the virus interference!

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Downloading the program is as easy as it can be. You can do it by visiting the site https://trojan-killer.com/. Immediately you will find the download button. You may perform the download directly from Trojan Killer Portable download link or via CNet download option. The downloads are verified by Kaspersky anti-virus labs. Once the download is actually initiated you have the options of running the application or saving it to a special folder on your computer of a memory stick for further execution.
    Download links:

http://trojan-killer.com/get/

http://download.cnet.com/Trojan-Killer-Portable/3000-8022_4-77364342.html?part=dl-&subj=dl&tag=button

 

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SOFTWARE LICENSE
GRANT OF LICENSE. GridinSoft LLC grants to You a non-exclusive right to use this software program (hereinafter the “Software”) in accordance with the terms contained in this Agreement. One Software license can be used for TWO home computers only.
UPGRADES. If You acquired this software as an upgrade of a previous version, this Agreement replaces and super cedes any prior Agreements. You may not continue to use any prior versions of the Software, and nor may You distribute prior versions to other parties.
OWNERSHIP OF SOFTWARE. GridinSoft LLC retains the copyright, title, and ownership of the Software and the written materials. You agree that the Software and the authorship, systems, ideas, methods of operation, documentation and other information contained in the Software are the proprietary intellectual property of the Rightholder. You agree not to modify or alter the Software in any way. You may not remove or alter any copyright notices or other proprietary notices on any copies of the Software.
COPIES. You may make as many copies of the software as You wish, as long as You guarantee that the software can only be used on one computer in any one instance. You may not distribute copies of the Software or accompanying written materials to others. You may not activate ONE Software license on THREE or more computers.
TRANSFERS. You may transfer the Software to another person provided that You notify GridinSoft LLC of the transfer and the person to whom You transfer the Software agrees to be bound by this Agreement. You may also transfer the Software from one of your computers to another. Upon a transfer, You must remove all copies of the Software from the computer from which it was transferred. Upon a transfer to a third party, You must remove the software from your computer. In no event may You transfer, assign, rent, lease, sell, or otherwise dispose of the Software on a temporary basis.
TERMINATION. This Agreement is effective until terminated. This Agreement will terminate automatically without notice from GridinSoft LLC if You fail to comply with any provision of this Agreement. Upon termination, You shall destroy the written materials and all copies of the Software, including modified copies if any.
DISCLAIMER OF WARRANTY. GridinSoft LLC disclaims all other warranties, express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose and no infringement.
OTHER WARRANTIES EXCLUDED. GridinSoft LLC shall not be liable for any direct, indirect, consequential, exemplary, punitive or incidental damages arising from any cause even if GridinSoft LLC has been advised of the possibility of such damages. Certain jurisdictions do not permit the limitation or exclusion of incidental damages, so this limitation may not apply to You.

In no event will GridinSoft LLC be liable for any amount greater than what You actually paid for the Software. Should any other warranties be found to exist, such warranties shall be limited in duration to 45 days following the date You install the Software.
EXPORT LAWS. You agree that You will not export the Software or documentation.
PROPERTY. This software, including its code, documentation, appearance, structure, and organization is an exclusive product of the GridinSoft LLC, which retains the property rights to the software, its copies, modifications, or merged parts.

 

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The downloads of Trojan Killer Portable are safe and secure. Moreover, the installation package is digitally signed. You can choose two ways to install Trojan Killer Portable (to your removable drive or to computer). After you click “Install” you can start the installation process of Trojan Killer Portable on your computer or memory stick:
Trojan Killer Portable
Please make sure to carefully read the license agreement also available in the respective section of this help file.
Select the installation destination (the place on your computer or removable drive where you want Trojan Killer Portable to be installed to).
You may leave the name of the installation folder of Trojan Killer Portable by default or select your preferred folder name. Check whether you want any additional tasks to be accomplished during the installation (allowing you to run Trojan Killer Portable based on your settings). Click “Install” if you have selected all previous options according to your preferences. The very installation process will begin.
Finally, you now have Trojan Killer Portable already installed on your PC or removable drive.
You may tick the box in order to launch Trojan Killer Portable immediately or untick it (if you want to run Trojan Killer Portable later on). Click the “Finish” button at the end.

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Some malware programs are known to prevent you from downloading, installing and executing Trojan Killer Portable. It might be that your connection to the Internet might be broken due to virus presence, so you can’t download Trojan Killer Portable on your infected computer or USB drive.
Here is what you can do in this case:
  1. Download the latest version of Trojan Killer Portable on clear (not infected) computer or USB drive and install it.
  2. Update the threats database.
  3. Copy the entire folder “Trojan Killer” to your jump drive (memory stick) if it was installed on a computer. Normally it is located at the following path: C:\Program Files\Trojan Killer. “C” stands for the system disk of your computer. The name of the system disk, however, can be marked with another letter. If Trojan Killer Portable has been installed directly on the USB disk the path of the program can be as following G:\Trojan Killer. “G” stands for the USB disk, that can be marked with another letter too.
  4. Open your jump drive (memory stick). Find the folder “Trojan Killer” there. Open it, find the file under the name “tk.exe” and rename it to “iexplore.exe”.
  5. Move the memory stick to the infected PC, open “Trojan Killer” folder and run iexplore.exe. Optional: copy the folder “Trojan Killer” from your jump drive to some other folder created on your PC and run “iexplore.exe”.

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In order to activate the program please refer to the “Unregistered” button (“License Info” hint). If you already have a license, please, activate Trojan Killer Portable with your personal key, pressing the link “here” and entering your activation code into the respective field. If you do not have a license, please, press the button “Get a license” and purchase Trojan Killer Portable. After activation of your account, you will see your license/activation code, the e-mail address you used while purchasing Trojan Killer Portable, information about your license. Also, you can manage your account in the Member Area (http://my.trojan-killer.com/auth/login).
On the screen below you see already an activated product.

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To indicate your license code/activation code you need to the “Unregistered” button on the main window and then hit the link “here” (or hit the link “here” on the window of choosing a license type). After this, the window would come up where you need to indicate the license code/activation code. Please make sure to avoid spaces in the beginning and at the end of the activation code. Once all the necessary details are indicated please press “Activate Now!” button.
If you have problems activating the software, even though you do follow all the above-mentioned guidelines correctly, please make sure to contact us via customer ticket support system https://support.gridinsoft.com/trojan-killer/#ticket-system

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Buying Trojan Killer Portable is carried out by means of PayPro Global Inc. or Avangate, the payment processing companies. If you have the intention of buying Trojan Killer Portable the best way to do it is via the site https://trojan-killer.com/#pricing. The most typical form of payment is via credit/debit card. For this type of payment, you need to indicate your type of credit/debit card (Visa/MasterCard, PayPal, American Express, Bank/Wire transfer, Discover, WebMoney), as well as other important credit/debit card details necessary for the payment to be effected. Other types of payment are also available (depending on the country where the purchase is to be made). They include Purchase Order, Webmoney, Phone Order, Fax Order, Check / Cash, Wire Transfer and PayPal.
Once the payment is effected via PayPro Global Inc. or Avangate, the payment processing companies, you must receive the purchase confirmation from one of them about the payment effected, as well as your activation code/license/ serial key for your version of Trojan Killer Portable. Please be aware of the fact that activation code/license/ serial key are the same things. If you have problems finding or receiving the activation code please immediately contact payment processing company via the e-mail address support@avangate.com , as well as GridinSoft Customer Support Team by creating the ticket via https://support.gridinsoft.com/trojan-killer/#ticket-system  The activation code will be sent to you as quickly as possible, however, you might need to check your SPAM folder, it might be that the message was mistakenly forwarded into this folder.
If you by mistake effected the payment several times (without the actual intention to do so) please be advised that you will be refunded for the mistakenly effected payments.

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We indeed realize that sometimes difficulties removing the malware do take place. Before you actually ask for a refund please make sure to tell us the exact story of removing a virus from your computer and why you think Trojan Killer Portable failed to delete it effectively. It is a good idea that you send us information about the state of your computer. It is possible that you have certain problems with your computer preventing the normal functioning of Trojan Killer Portable.
Please send us the latest scan log file for analysis. You may retrieve the scan log file by clicking the “Show Details” button on scan results and then “Save to file…” button. This file (Log File) should be sent to us as the attachment via the customer ticket support system.
We will then consider the issue or refund, but first please let us do all our best to help you fix the problem and help you use Trojan Killer Portable in case you have problems with this.
Please bear in mind that PayPro Global Inc. and Avangate are the main payment processing companies for Trojan Killer Portable software, this is why the refund issues are resolved by PayPro Global or Avangate. It should be mentioned that refunds are available within 30 days of the first product purchase or renewal by submitting the Refund Request to support@avangate.com  or directly to https://support.gridinsoft.com/trojan-killer/#ticket-system
You may choose either of these options to submit your refund requests, however, it is better to contact Trojan Killer Portable directly. For credit card purchases the refund will appear on the next credit card statement.

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In order to use our software properly, you need to know several things about how the program works. There is some information you need to know about Trojan Killer Portable – from the performance of the program updates to actual malware removal.

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A regular update of the system is the basic premise for obtaining the maximum level of security provided by Trojan Killer Portable. The Update module ensures that the program is always up to date. This is done in two ways – by updating the virus signature database and by updating the application itself. The information about the current update status is indicated by the Update arrow on the main window.
Once Trojan Killer Portable is successfully launched the program would arrange its update automatically (provided that you have the Internet access available for your PC). This is the screenshot of the program status you see when it starts updating itself automatically:
Once the update process is successfully accomplished you can choose preferred scan method. Also, you can set the option “Update Threat List” to update bases on startup or before every scan. The update process will begin.

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Several types are available. The Standard scan quickly scans the system. It checks the most critical parts of your system. The Full Scan checks all of your computer and hard disks for the availability of threats. By selecting USB disks button you may scan all your removable disks plugged into your computer (flash drives, memory sticks). The Custom Scan allows to select any of the particular folders – please, use it to scan your external hard drives too.

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Once the update process has been completed you can choose preferred scan method. You would see the following picture while the standard scan takes place:
You can terminate the scan at any time by clicking on the Pause button or stop it selecting the Stop button.
During the scan process, the program would show you the number of scanned files, detected items and time left to the end of scanning.
After the scan is completed or canceled the program would present the report with the option to remove detected items if some threats were found.
You can view details of detected threats, in particular, types of malware and infections, detected on your computer during the scan, by pressing “Show details” link or pressing on the number of detected items. Also, you can save scan results to the file on your computer or memory stick.
You can complete the scan if it has been canceled by clicking “Complete the scan” link or pressing arrow “back” on scan results.
 
If you press the “Close” button the confirmation message will appear. After answering “Yes” in this confirmation message, scan results will be lost and the main window will appear.
Also, you may repeat the scan at any time by pressing the appropriate scan type button on the main window. Again, after the scan is completed, Trojan Killer Portable will display the list of threats (in the case of detection) that have been checked for removal.

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Once the scan has been completed successfully please make sure to click “Cure PC!” button. This would delete all detected threats during the scan with Trojan Killer Portable. If you do not want to remove some of the detected items you can unmark it in a list.
Below is how the virus removal process looks like. Click “Close” once the items have been removed. Trojan Killer Portable will arrange the report about the successful completion of the removal process. However, in some cases, Trojan Killer Portable might ask you to reboot your computer and run the scan again. If this is the case, please, act accordingly.

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Scan log file is like the image of the scan process on your computer or memory stick with Trojan Killer Portable. In some cases, we may ask you to send us one or several scan log files for our analysis. This is especially required when analyzing the refund requests, so please make sure to send us such information via ticket support system https://support.gridinsoft.com/trojan-killer/#ticket-system (by creating a new ticket).
In order to generate the scan log file, please, complete the scan with Trojan Killer Portable, click “Show Details” link or number of detected items on the scan results window and then click “Save to file..” button. Please save it to some folder on your computer and send it to us for our analysis in the order described above.

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In order to choose the program settings of your preference, please, click “Settings” icon  on the main window. The special window will appear where you will be able to choose your own settings to make the use of Trojan Killer Portable personalized by you.
The settings include an indication of the general options and specification of the scan parameters (this option is mostly for experienced PC users).

The following options are included in the general settings:

  • allowing Trojan Killer Portable to start updating threat list on startup or before every scan;
  • using a sound signal for malware detection notifications;
  • interface skin change;
  • anonymously report statistics to the GridinSoft team.

The scan settings are as follows:

– terminating memory threats while scanning;
– using heuristic rules;
– deep scan option (slow);
– ignoring files larger than 64 MB;
– ignoring incomplete files.
Some options are set by default during the installation, however, you need to be experienced user in order to modify/amend them as described above. If you have any questions please contact us immediately via available customer support channels described in this User’s Guide.

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Now it’s very easy to personalize the look of the Trojan Killer Portable adjusting it to your current mood. Just choose the skin you feel the most.

 

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If you wish your Trojan Killer to look ultra stylish – change the default Winter skin to a Dark one!

To do this, you just need to go to Settings  > Use Dark Skin and click Apply.

 

The program will be looking like this:

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If you feel melancholy today – sweet warm Milk Chocolate is for you!

To choose it you just need to go to Settings  > Use Milk Chocolate Skin and click Apply.

 

The program will be looking like this:

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So, here you are, staring at your home or business computer infected with a certain unwanted application, malware or, to say shortly, by a virus. Have you ever been in such situations? Surely you have, to this or another extent. There are certain virus removal principals which you must adhere to for successful restoration of your computer back to the status it had before the very virus attack occurred. This article is devoted to these general recommendations for our users when they face a certain type of virus. Please read it carefully and try to follow these admonitions in times of problems with your computer.
Do not panic! Often this is exactly what the malware developers want from you. If users tend to panic they also tend to make quick judgments. This is especially true when being infected with a fake anti-virus program. Some people (again, in a panic) make the decisions in haste regarding purchasing the rogue security programs which are useless and helpless.
Investigate! You need to perform certain research as to the type of the malware program/problem which attacked your PC and for the ways, it can be dealt with/eliminated. The World Wide Web is full of security forums, sites, online discussion platforms, blogs and other sources of useful information. If you did not find the solution or answer you might consider posting the question on Yahoo!Answers or Microsoft Answers site.
Read the removal instructions carefully! Many sites over the Internet offer excellent removal guidelines and tips on how to get rid of viruses. They recommend certain removal solutions, including anti-virus applications. However, the good security blog or site would offer detailed guidelines on all the necessary steps for malware elimination, and it might not be enough just to run the recommended anti-virus software. So, once again, read the instructions carefully and follow them completely.
Be selective! Many sites nowadays recommend certain security applications, either free or subject to be paid for. We are not in the position to rate them or to speak either negatively or positively about them. Let the people rate the anti-virus programs (even though indeed many of the contemporary security applications know nothing about effective removal of malware). So, research this issue and do not pick up just the first security program you’ve encountered.
Communicate! If you have problems using certain anti-virus software and thus cannot remove the virus you need to immediately contact the software developer or its customer support team and tell them about your problems. Do not hurry up to uninstall the software if it failed to remove certain viruses! It might be that you did not follow the removal guidelines completely or that the virus has been recently modified and is not duly detected by anti-virus software. Do not purchase or download another software in haste, without first having contacted the developers of the one that failed to remove the virus. If you choose Trojan Killer Portable as your security software the best way to contact us is via ticket customer support service available here – http://support.trojan-killer.com/
Be patient! It takes some time to research your problem thoroughly in order to give the proper and really helpful answer (recommendation). So, it might take a little bit longer than you expect to resolve the issue of your concern.
Be polite! While communicating with the customer support team you are dealing with people and not with robots. We are people like you and sometimes we have the same problems you have. We strive for satisfying our customers the best we can and do not ignore your requests. We cherish our customers and try to please them, even though sometimes the issue cannot be resolved as quickly as we want.
Trust us! We undertake to fulfill the responsibilities before our clients and in the case of problems, we will give the priority to the benefit of our users and not ourselves.
We do cherish our customers, even though sometimes things for them go not as smoothly as they want. We will do the best we can assist you in the removal of malware from your computer and hope to build strong and friendly relations with you in the future. Remember that by purchasing Trojan Killer Portable you receive the lifetime customer support for all your memory sticks or PC security needs. We hope this portion of information has been helpful to you and remain

Yours faithfully,
Trojan Killer Team

 

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There are some malware programs which amend your browser settings causing redirect problems and other related issues. Additionally, the main browser Home, Start Page and Search Engine preferences may be amended – again, in order to redirect users to other unwanted web addresses. In order to reset these settings back to the normal mode please click on “Reset Browser Settings” icon  on the main window or launch Reset Browser Settings window by icon  on your desktop.

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Each computer has a special HOSTs file aimed to store the web addresses. In certain cases, this file can be used to speed up the access to the web pages you tend to visit more often. However, sometimes this file is being abused by malware. If this is the case, you might need to try the option of resetting the HOSTs file, by clicking on “Reset Browser Settings” icon on the main window  or launch Reset Browser Settings window by an icon on your desktop  and selecting “HOSTS file“. Then you need to click the “Reset” button.
Note:
The Windows HOSTS file is a text file which stores website addresses. The file can be used to speed up access to websites you visit often – by equating the website name (e.g. microsoft.com) with its DNS address, the web browser can find the website more quickly as it does not have to query a DNS Name Server.
Some Malware programs add entries to this file, to either deny access to websites (usually security-related or antivirus company websites), or to re-direct access to websites of their preference.
There should be only two lines in the “hosts”:
127.0.0.1 localhost
and
::1 localhost
If there are more, then remove them and save changes.
Read more about Windows Hosts file here: http://support.microsoft.com/kb/972034

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Contacting Trojan Killer Portable support team is what you should do immediately if you experience any problems removing malware from your computer or removable drive. There are various cases when you might need to get in touch with us. If you think Trojan Killer Portable does not effectively remove the virus from your system do not hurry up to delete it from your memory stick or PC. Do not install any other similar software programs without first having contacted us asking for help. Ticket Support System https://support.gridinsoft.com/trojan-killer/#ticket-system is the best way to get the fastest answer to your question.

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One of the best ways to contact Trojan Killer Customer Support Team is via the ticket system available at the following link https://support.gridinsoft.com/trojan-killer/#ticket-system You need to indicate the necessary information, such as your full name, email address, telephone number, help topic, type of software (Trojan Killer Portable), subject and description of your problem. Set the respective priority and attach necessary files which might facilitate the process for consideration of your request. Once all the mandatory fields have been completed please click “Create Ticket” button. Our specialists will get in touch with you as soon as possible.

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Download and Installation

Reinstalling Trojan Killer Portable

Please, follow these steps to delete and reinstall Trojan Killer Portable:
1. Find the folder with Trojan Killer Portable (for example, C:\Program Files\Trojan Killer\) and delete this folder.
2. Redownload the latest version of Trojan Killer Portable from the official site.

System Requirements

1. Windows 10/ 8/ 7/ Win ХР (x32/x64);
2. 30 MB free hard drive space;
3. Minimum 800 x 600 Screen resolution;
4. Internet connection.

Registration

How to activate the Trojan Killer Portable

Please, click on the “Unregistered” link on the top of the main window. In appeared window click on the “here” link. Or, if you clicked on “Get a license” button on the main window, then click “here” button in appeared window. Then you can enter your personal activation code. Then, please click “Activate Now!” button. Enjoy!

 

 

Where can I get the Activation Code

You need to buy a license. After buying a license you will have an email with your personal activation code. Also, you can find a code in your Personal Account of Member Area.

Using Trojan Killer Portable on multiple devices

You can use one license on no more than 2 PCs or memory sticks. For this you need to install Trojan Killer Portable on another PC or memory stick and enter your activation key.

Account and Member Area

How to get into the Member Area?

  • If this is your first visit to the Member Area, please follow these steps to activate access to it:
  1. For the first access to the Member Area, go to https://my.trojan-killer.com/auth/login
  2. Click the link Password Recovery
  3. Enter the email used during the purchase of Trojan Killer Portable, click Send Password Reset Link
  4. Follow the link from the letter that you will receive on your e-mail address
  5. Set Password

 

Now you have activated access to your Member Area, where you can manage your products and see detailed information about them.

 

 

Managing your profile

Open a “My profile” Tab in your Member Area, so you will have an opportunity to:
• Set a profile picture (requirements for image — max. size 1 MB, supported image types: JPG, JPEG, GIF or PNG);
• Change your personal information.

Managing your products

In your Member Area you have an opportunity to track all licenses, to activate or deactivate subscriptions, to download the program and to buy related products.

Ask for help

We are glad to help you anytime.
If you will have any questions or problems regarding your system security, please contact us: http://support.trojan-killer.com/

Special propositions

You can find all the current promotions in your Personal Account. They are constantly updating, so we recommend to check it regularly.

Scanning

How to start scan?

Choose the appropriate type of a scan on the main window of Trojan Killer Portable.

Scan for threats on your usb-devices

To scan the USB-device you need to choose a Removable scan tab on the main window of the Trojan Killer Portable. Important, put a USB-device before the scan starts.

How to start Custom Scan?

To scan a specific folder of your PC or memory stick you need to click on the Custom scan tab on the main window. After that browse the folder to do a scan with Trojan Killer Portable.

 

Removal Process

Types of applicable actions to detected threats

After scanning the system you can ignore or delete detected files. What to choose?

  1. Ignore — you ignore this file once. The next scan will detect the file again.
    Adding files to the Ignore List poses a very high-security risk. This action requires advanced user knowledge and is only intended for specific situations
  2. Delete — you completely remove this file from your system or memory stick.

 

How to apply action to detected threats?

If you want to ignore detected item, unmark it in a list of all detected threats on scan results. To delete threats mark it in a list if they were unmarked.

After this click on “Cure PC!” button and the chosen actions will be applied to detected threats.

Additional Tools

How to use Reset Browser Settings?

To reset your browser settings you need to:

1. Update your signature database with Update arrow on the main window of Trojan Killer Portable.
2. Start Full scan on the main window, wait for the completion of the scan.
3. Click the “Cure PC!” button to remove all found items, reboot your computer if Trojan Killer Portable tells about it.
4. Run Trojan Killer Portable if it’s not running.
5. Click “Reset Browser Settings” icon on the main window of Trojan Killer Portable (or launch by Reset Browser Settings icon on the desktop).
6. Confirm your choice by clicking the “Reset” button on the Reset Browser Settings window.
7. Click the “Close” button after successful resetting of browser settings.
8. Reboot your PC.
9. Open your browser and verify your problem.

How to reset a Windows HOSTS file?

To remove file, that stores your websites’ addresses, do a reset of a Windows HOSTS file. For this you need to open the Reset Browser Settings window in Trojan Killer Portable, then mark “HOSTS file” and click “Reset” button.

Troubleshooting

Connection and Update problems

We are not conflicting with other antivirus programs, but if you have any problems with scan and updating try to temporary disable other antivirus software.

Why I can't remove detected threats (Software not registered, System needs reboot)

You can’t remove detected threats if Software is not registered or System needs a reboot.

* Software is not registered
You need to buy a license. After buying a license you will have your personal activation code on your email. Also, you can find a code in your Personal Account of Member Area.

**System needs a reboot
Some threats leave traces in the system and you need to restart your PC for complete cleaning.

Why my key stopped working if my license is still valid?

Due to our agreement, you can activate the license on no more than 2 PCs or memory sticks, but you can cure as many PCs as you want.

What to do if I have a false positive detection?

Please, contact us with the latest scan log file:
Please, choose “Full scan” on the main window of Trojan Killer Portable. Wait until it will be completed. On the window with scan results click on “Show Details” link or on amount of detected items. Then in an appeared window with details of found threats click on “Save to file..” button. Save your results into a file on your PC or memory stick. Then please attach this file to your response message (click on ‘choose them’ at the bottom of the ticket created at https://support.trojan-killer.com/). If you can’t attach the file for some reasons, just copy its content to your response message.

We will review that detected file and let you know the experts’ decision.

The virus always comes back, despite I delete it every time with Trojan Killer Portable

Please, contact us with the latest scan log file:
Please, choose “Full scan” on the main window of Trojan Killer Portable. Wait until it will be completed. On the window with scan results click on “Show Details” link or on amount of detected items. Then in an appeared window with details of found threats click on “Save to file..” button. Save your results into a file on your PC or memory stick. Then please attach this file to your response message (click on ‘choose them’ at the bottom of the ticket created at https://support.trojan-killer.com/). If you can’t attach the file for some reasons, just copy its content to your response message.

We will analyze this information and tell you how to solve your problem.

What language does the program have?

Trojan Killer Portable has English, French, German, Polish, Russian, Ukrainian. If it doesn’t have your language we will be happy if you help us to translate the program for a free key.

I have a virus, but Trojan Killer Portable hasn't detected it

Please, contact us with the latest scan log file:
Please, choose “Full scan” on the main window of Trojan Killer Portable. Wait until it will be completed. On the window with scan results click on “Show Details” link or on amount of detected items. Then in an appeared window with details of found threats click on “Save to file..” button. Save your results into a file on your PC or memory stick. Then please attach this file to your response message (click on ‘choose them’ at the bottom of the ticket created at https://support.trojan-killer.com/). If you can’t attach the file for some reasons, just copy its content to your response message.

We will analyze this information and tell you how to solve your problem.

 

Trojan Killer is the effective anti-malware tool for your memory stick.
Be sure that you’re safe from the internet threats wherever you go!

 

This is an obvious and very easy way to get rid of annoying messages, advertisment and toolbars in your browser.

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